Privacy Policy

Last Updated: 12/24/2025

This Privacy Policy explains how MyCleanerConnect (“MyCleanerConnect,” “we,” “us,” or “our”) collects, uses, and protects personal information when you access or use our website and services (the “Service”).

MyCleanerConnect operates a marketplace platform that connects homeowners with independent cleaning providers. We are committed to transparency and protecting user privacy.

  1. Interpretation and Definitions
    Company refers to MyCleanerConnect, a business operated by GSD TECH GROUP, LLC, based in Florida, United States. Service refers to the MyCleanerConnect website and related functionality. Personal Data means information that identifies or can reasonably be linked to an individual. User means any individual accessing or using the Service.
  2. Information We Collect
  • 2.1 Personal Data You Provide
    We collect limited personal information necessary to operate the platform, including:
    First and last name
    Email address
    Address (required to create or view listings)
    Optional profile information (display name, bio)
    Photos uploaded to listings or profiles
    Approximate location data
    We do not collect phone numbers, background check information, or government-issued identification.
  • 2.2 Payment Information
    MyCleanerConnect does not collect or store payment card information.
    Subscription payments (for cleaner access to messaging features) are processed securely by Stripe. We receive only limited transaction information (such as payment status or subscription level) and do not have access to full payment card details.
    Payments for cleaning services are handled directly between homeowners and cleaners, outside the platform.
  • 2.3 Usage Data
    We may collect limited technical data automatically, such as:
    IP address
    Browser type
    Pages visited
    Time and date of access
    This data is used solely to maintain and improve platform functionality.
  1. How We Use Personal Data
    We use Personal Data to:
    Operate and maintain the Service
    Create and manage user accounts
    Enable communication between users
    Respond to inquiries and support requests
    Improve platform performance and security
    Comply with legal obligations

We do not use Personal Data for advertising, remarketing, or data monetization purposes.

  1. Sharing of Personal Data
    We share Personal Data only in the following limited circumstances:

Service Providers:

  • Sharetribe (platform hosting and infrastructure)
  • Stripe (subscription payment processing)

These providers process data only as necessary to provide their services to us.

Legal Requirements:

  • When required to comply with applicable law, court orders, or lawful government requests.
  • We do not sell, rent, or trade Personal Data.

  1. Marketplace Disclaimer & Safety
    MyCleanerConnect is a neutral marketplace platform.
    We do not:
    Perform background checks on users
    Verify professional licenses or insurance
    Supervise or control services performed by cleaners
    Users are responsible for exercising their own judgment when interacting with others on the platform.

  2. Data Retention
    We retain Personal Data only as long as necessary to:
    Maintain active accounts
    Provide the Service
    Comply with legal obligations
    Account data is generally deleted within a reasonable period after account closure, unless retention is required by law.

  3. Security
    We use commercially reasonable safeguards to protect Personal Data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  4. Your Privacy Rights

  • 8.1 United States (Including California)
    We do not sell personal information as defined under the California Consumer Privacy Act (CCPA/CPRA).
    California residents may exercise their rights by submitting a verifiable request via the contact information below.
    Users may request access to or deletion of their Personal Data by contacting us.
  • 8.2 European Economic Area (If Applicable)
    If you are located in the EEA, you may have rights under the GDPR, including access, correction, and deletion of your Personal Data.
    We process EU data only when necessary and in accordance with applicable law.

  1. Children’s Privacy
    The Service is intended for users 18 years of age or older. We do not knowingly collect Personal Data from children under 13.

  2. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. Updates will be posted on the Service with a revised “Last Updated” date.

  3. Contact Us
    For questions or privacy requests, contact us at:
    Mycleanerconnect
    Email: mycleanerconnect@gmail.com
    Address: 521 ALAFAYA WOODS BLVD Unit D OVIEDO, FL 32765